FAQ

Q: What is virgin hair?
A:
Virgin hair is hair that hasn’t been chemically treated. It is usually found in a natural brown color and will likely have many gray strands. Once hair has been colored, it is no longer considered virgin, so please keep this in mind when purchasing.

Q: Can I get virgin hair in any color other than natural?
A:
No. Virgin hair can only be supplied in its natural color. These hues may vary, but are usually a medium brown color. For best results, professional coloring is suggested when dying your virgin hair.

Q: How can I prove this is real hair?
A:
To check any hair for authenticity, pull a few strands from the weft and burn it. If it has a strong smell, you know it is not synthetic. If it burns white smoke, it is not synthetic. After burning it, the hair should fall from the strand just by touching it. If it creates a sticky ball on the end of the strand and creates black smoke, it is synthetic.

Q: When will I receive my hair?
A:
All orders go through payment verification(24 hours), order processing(2-3 business days) then it is packaged and shipped for 2-3 day shipping. .

Q: What’s the difference between your hair and the hair at my local beauty supply store?
A:
Our hair is of much higher quality than the average beauty supply brand. You have the option of ordering our hair in a virgin state, an option you will not find at the beauty supply store. Virgin hair is in a pure form, directly from the donor’s head to the weft you are receiving.

Q: Is your price less than the competitors because your quality is not as good?
A:
Absolutely Not! Our hair is direct from the source and the purest grade of virgin hair you can buy. Our prices reflect the removal of the costly middle man, not the absence of quality. What you’re paying for is great hair, nothing more.

Q: Do you offer wholesale?
A:
EMAIL [email protected]

Q: Why is my curly hair shorter than the advertised length?
A:
Curly and wavy hair is measured while pulled straight. Please keep this in mind when ordering these textures, a good rule of thumb is to add 4-5″ to your desired length for tight curls and 2-3″ for wavy textures.

Q. What type of hair care products should I use?
A :
Treat this hair just as if it was your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners. You can also use products like gel and hair spray to keep the curls in place, but make sure to wash your hair and not leave in these products in for a long time.

Q. How long does it last?
A :
This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take very good care of it for it to last longer.